An AI receptionist that books the visit after the office closes.

What the AI receptionist handles

• Web form and message replies within 60 seconds, any hour.
• Missed call text-back: a call that goes unanswered gets a text within seconds offering to book or answer by message.
• Insurance and availability from your verified payor list and live schedule.
• Booking and rescheduling in your actual scheduler, with confirmations and reminders.
• Routing: billing questions to billing, records requests to records, anything clinical to a person immediately.

What stays with your team

Clinical questions, symptoms, prescription and refill decisions, billing disputes, and anything requiring judgment. Your after-hours clinical line or on-call service stays exactly where it is. The receptionist handles logistics, so your people handle care.

Why text-first instead of a voice bot

Voice bots that pretend to be people frustrate patients and break on accents, background noise, and complicated requests. Text is asynchronous, accessible, written down, and easy to hand to a human mid-thread. For new-patient inquiries, booking, and reminders, text converts better and creates a clean record.

What it replaces, and what it does not

It replaces the voicemail box, the next-morning callback list, and the generic answering service message for non-clinical requests. It does not replace clinical triage. The full comparison is on medical answering service alternatives.

Compliance

HIPAA-eligible infrastructure with a BAA, TCPA consent and TCR registration before texting, lock-screen-safe messages, and the receptionist identifies as your practice and never claims to be human. See it work, including a symptom handoff, on the transcripts page.