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Patient acquisition / Telehealth

Telehealth patient acquisition, measured to completed visits.

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A telehealth funnel, monthly
Consult requests640
Visits booked390
Visits completed310
Illustrative. Optimization runs on completed visits, not leads.

Telehealth growth dies in two places: ad accounts flagged for health data violations, and funnels that count form fills while patients quietly fail to book.

Provido runs multi-state patient acquisition for virtual care companies: compliant campaigns, an instant reply that answers insurance and availability, booking into your scheduling flow, and reactivation of every patient who stalls.

What it includes

Built for virtual care's specific problems

Multi-state rules, platform health restrictions, and same-day patient expectations. Each is handled.

State-by-state campaigns

Ads and budgets segmented by licensed states, so growth follows your coverage map and new state launches get their own funnels.

HIPAA-aware tracking

Server-side conversion tracking configured to pass what platforms allow and nothing that identifies a patient or condition. Optimization runs on real bookings without exposing PHI.

60-second reply on insurance and availability

The two questions every patient asks first, answered by text within a minute, with a booking link. Evening and weekend inquiries stop dying in the queue.

Reactivation without new spend

Unbooked inquiries, no-shows, and lapsed patients are re-engaged automatically. For subscription and program models, this is often the cheapest growth channel available.

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Why it works

Telehealth patients expect telehealth speed.

Someone requesting virtual care at 10 PM expects an answer at 10 PM. Practices that respond the next business day lose the booking to whichever tab answered first. The 60-second reply is the single highest-leverage fix in virtual care funnels.

The second fix is measuring to completed visits. Cost per lead rewards junk. Cost per completed visit rewards the campaigns, creative, and states that actually produce patients.

Common questions

Straight answers

The questions that come up most. If yours is not here, it is a fair question for the call.

How do telehealth companies acquire patients?
The funnels that work combine compliant paid campaigns on Meta, Google, and TikTok, instant answers on insurance and availability, direct scheduling, and reactivation of patients who stall. The measurement runs to booked and completed visits rather than leads.
How do you advertise health services without getting flagged?
With platform certification handled up front (Google healthcare certification, LegitScript where required, Meta health rules) and server-side tracking that never passes patient or condition data. Most flagged accounts trace to a pixel event or a targeting choice that a healthcare-specific setup avoids.
What does telehealth patient acquisition cost?
Provido engagements run $5,000 to $8,000 per month plus a one-time $7,500 setup, with ad spend billed direct at no markup. Cost per booked visit varies by service line and is the first thing we baseline.
Can you reactivate our existing patient list?
Yes, and it is usually the fastest win: unconverted inquiries and lapsed patients re-engaged with compliant email and SMS sequences, at zero new ad spend.
The full system

Part of Patient Acquisition

This page covers one audience. The system behind it is the same: paid campaigns, a reply within 60 seconds, booked calendars, and nurture. See the full picture on the Patient Acquisition page, or start with a free speed-to-lead audit.

Free first step

Empty visit slots are the most expensive thing on your schedule.

Send us one service line. We will request a consult like a real patient, time the response, and send a written report in two business days. Free.

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