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AI agents for healthcare

AI agents for healthcare that answer in 60 seconds, at any hour.

Book a 30-minute callHow it works

Every healthcare organization has the same queue: applicants, patient inquiries, intake questions, reschedules, refill reminders. Humans answer it the next business day. The people in the queue decide tonight.

Provido builds and deploys AI agents that answer that queue in 60 seconds, book onto real calendars, and hand off to a human the moment it matters. Built on our own stack, deployed in your systems, HIPAA-aware by design.

Three agents, one system

Patient acquisition agent

Replies to every inquiry within a minute, answers insurance and availability, books the consult, recovers no-shows and lapsed patients. The patient attraction agent most practices are missing.

Candidate reply agent

Texts every applicant within 60 seconds, answers pay, schedule, and licensure from an approved bank, books the interview, and nurtures the ones who stall.

Administrative agents

Intake, insurance pre-verification questions, scheduling and rescheduling, reminders, refill and recall outreach. The front-desk work that happens after hours.

What makes a healthcare agent different from a chatbot

  • It acts. A chatbot answers a question. An agent books the appointment, updates the CRM, notifies the coordinator, and follows up in two days if nothing happened.
  • It knows when to stop. Anything clinical, anything about symptoms, anything a person should handle goes to a human immediately, with the conversation attached. The handoff rules are written with your team before launch.
  • It lives in your systems. Your CRM, your scheduler, your phone number. If we part ways, the agent and every record stay with you.
  • It is measured to outcomes. Interviews booked, consults booked, no-shows recovered. Not conversations handled.

Compliance, plainly

No PHI in ad platforms, ever. Agent conversations run in HIPAA-eligible infrastructure with a BAA where patient data is involved. Text follow-up requires prior consent and TCR registration, both handled in setup. The agent never gives clinical advice, triages symptoms, or confirms a diagnosis. Details on the setup guide.

Who builds it

Provido builds its agents on the Anthropic API, not on a chatbot vendor's template. The lead qualification and routing agent behind the 60-second reply has run in production for healthcare clients, alongside an AI creative testing pipeline and a monitoring system for clinician communities. That matters because healthcare agents need judgment about handoff and compliance that off-the-shelf bots do not have.

How it starts

With an audit of what happens today. We inquire or apply like a real person, time the first human reply, and show you what the agent would have done at each timestamp. Then a three-week deployment: week one wiring and consent, week two training the agent on your roles or service lines, week three live with a human in the loop.

Common questions

Straight answers

What is an AI agent for healthcare?
Software that handles a defined job end to end, like replying to a patient inquiry, answering insurance and availability questions, booking the appointment, updating the record, and following up, while escalating anything clinical or complex to a person. Unlike a chatbot, it acts rather than only answers.
Are healthcare AI agents HIPAA compliant?
They can be, when built that way: HIPAA-eligible infrastructure with a BAA, no patient data in ad platforms, consent captured before texting, and strict rules about what the agent never discusses. Provido builds to those rules; compliance review of the specific deployment is part of setup.
What tasks can AI agents handle for a medical practice?
After-hours inquiry replies, insurance and availability questions, appointment booking and rescheduling, reminders and no-show recovery, recall and reactivation outreach, intake form follow-up, and applicant replies for hiring. Anything clinical goes to a human.
How much does it cost to set up AI agents for a healthcare company?
Provido deploys agents inside its retainers ($5,000 to $8,000 per month plus a one-time $7,500 setup) or as a standalone build and training engagement. The first step, the audit of your current response times, is free.
Go deeper

the patient acquisition agent, the candidate reply agent, administrative agents, how to set up AI agents for a healthcare company.

Free first step

See what an agent would have done with your last inquiry.

Send us one open role or one service line. We apply or request a consult like a real person, time what happens, and show you exactly what an agent would have done at each timestamp. Free, two business days.

Book your 30-minute call