AI agents / Patient recruitment

A patient recruitment agent for practices and clinical trials.

Patient recruitment fails in the same place whether the goal is a booked consult or an enrolled participant: the person raises a hand at night and hears back two days later. A patient recruitment agent closes that gap. It replies in 60 seconds, qualifies, books, and hands off to a person when it should.

Built in-house on the Anthropic API, deployed in your own systems.

Two modes, one agent

	Practices and telehealth	Clinical trial sites, sponsors, CROs
First reply	Within 60 seconds: thanks, names the service, asks the insurance question	Within 60 seconds: thanks, names the study, offers a two-minute pre-screen
Qualifying step	In-network check from your verified payor list, self-pay pricing	Your protocol's inclusion and exclusion questions, in plain language
Booking	Consult or first visit on your scheduling calendar	Screening call on the site coordinator's calendar, pre-screen answers attached
If not a fit	Routes to the right service line or a polite close	Thanks them and, with consent, keeps them for future studies
Follow-up	Reminders, no-show recovery, reactivation	Reminders, visit prep, re-engagement for the next protocol
Measured to	Completed visits and cost per new patient	Randomized participants and cost per randomized participant

What it never does

Gives clinical advice, assesses symptoms, tells someone they are eligible for treatment, or makes promises about a study. Symptom language stops the agent and routes the thread to a named person, with scripted safety language when appropriate. For trials, every message the agent can send is part of the IRB-approved recruitment materials.

Why sites and practices lose recruits

Interested participants and prospective patients are perishable. Most organizations route inquiries to a coordinator inbox or a front desk that works business hours, so the evening inquiry waits until morning and the person has moved on. The agent is not smarter than a good coordinator. It is just there at 9 PM, every night.

How it fits with campaigns

The agent works on the inquiries you already get, and it works best behind campaigns built to create them: clinical trial patient recruitment for sponsors and sites, and patient acquisition for practices and telehealth. See it handle a real-feeling conversation, including a symptom handoff, on the transcripts page.

Compliance

HIPAA-eligible infrastructure with a BAA for patient data. TCPA consent and TCR registration before any text. No PHI in ad platforms. Pre-screen data handled under your protocol's data plan. The agent identifies as your organization and never claims to be human.

Common questions

Straight answers

What is a patient recruitment AI agent?

An AI agent that handles the stretch between an inquiry and a scheduled visit: an instant reply, a qualifying step (insurance for practices, a protocol pre-screener for clinical trials), booking with a person, reminders, and follow-up, with anything clinical routed to a human.

Can an AI agent pre-screen clinical trial participants?

Yes, using the protocol's inclusion and exclusion criteria written in plain language and approved by the IRB as part of the recruitment materials. Qualified respondents are booked with the site coordinator, who completes formal screening and consent.

How fast does a patient recruitment agent respond?

Within 60 seconds of an inquiry, at any hour. Speed matters because interested patients and participants are perishable, and most organizations reply the next business day.

Is a patient recruitment agent HIPAA compliant?

It can be when built on HIPAA-eligible infrastructure with a business associate agreement, with no patient data sent to ad platforms, consent captured before texting, and strict limits on what the agent discusses. Provido builds to those rules.

Go deeper

healthcare AI agents, the patient acquisition agent, clinical trial patient recruitment, what a healthcare AI agent is.

Free first step

Inquire on your own site or study listing tonight.

Send us one service line or one study listing. We inquire the way a real patient or participant would, time the reply, and show you the thread the agent would have sent. Free, two business days.

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