A new patient who reaches voicemail usually calls the next practice on the list. You never see that loss, because the patient never becomes a record.
Defaults are typical, not yours. Change any number.
Enter how many calls go unanswered each day and how many of them are new patients. The calculator estimates lost revenue and what an instant text back would recover.
Why missed calls are the most expensive leak
A missed call is not a lost call. It is a lost decision. A patient looking for care calls the first few practices that look right and books with whoever answers. Voicemail during lunch, after five, or during a busy morning sends that patient somewhere else, and they almost never call back.
The fix does not require more front desk staff. An automatic text within 60 seconds of a missed call, offering times or a booking link, keeps the patient with you. An AI receptionist can answer, qualify, and book around the clock, with handoff to your team for anything clinical.
Find your real number
Most phone systems show missed and abandoned calls. Pull a week of data, count the calls that never got a live answer, and enter the daily average above. Or ask us to call your practice the way a new patient would and time what happens.
Want your real number instead of an estimate?
We request an appointment the way a new patient would: your form, your phone line, your hours. Then we time every step and send a short written report in two business days. Reply speed, booking friction, and where inquiries go quiet. Free, no obligation.
Prefer to talk it through? Book a 30-minute call.